Privacy Policy

The privacy policy of Ikai can change at any time without notice. Thus, you are requested to review this policy from time to time so that you are aware of the changes. By visiting our website, you agree to the terms and conditions of the privacy policy.

Collection of personally identifiable information and other information

When you use our website, we collect and store your personal information provided by you from time to time. This is to serve you with an efficient, customized, smooth and safe experience. By doing so, we shall be able to provide you services and features as per your needs and also customize our website to make it easier and safer for you. You can always go though Ikai’s website whenever you want without revealing your personal information to us. But, once you provide us with your personal details, you are no more anonymous. Yet, to make it more privacy friendly for you, we indicate the information fields which are mandatory and those which are not. So you always have an option of not providing us with information by choosing not to use a particular service or feature on the website. Ikai also uses the cookies feature to free you from the hassle of entering your passwords during every session. They can help us in providing the information that is specific to your interest. Most cookies are session cookies, which automatically get deleted from the hard drive after your session and you are always free to decline the cookies if your browser allows for it. Although, in such circumstances, you may have to re-enter your password more often during a session and you may also not be able to use some of the features on the website. If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you share your personal correspondence information like emails or letters, or if other users or third parties send us correspondence information about your activities or postings on the website, we may create a customized file in your name to collect such information. Whenever you set us your personal free account with us, we collect personally identifiable information from you, like your name, email address, contact number, credit card/debit card/other payment instrument details, etc. Though you can browse some sections of our website without being a registered member, yet, certain activities (such as placing an order) require mandatory registration, for which you may have to give us your personal details. This information will be used to ship you the ordered products and we will use your contact information to send you offers based on your previous orders and your interests.

Use of demographic/profile data/your information

Your personal information will be used to provide you with the services you request for. Though we do use your personal information for giving you a better experience, we shall give you the option to opt-out of such uses. We use your personal information to inform you about different offers, give you timely updates about the products and services, customize your experience, help with resolving disputes, troubleshoot problems, detect and protect against errors and fraudulent or criminal activities, collect money, analyse and gather the information regarding customers interest, enforce out T&C and provide you with a safe service and purchase environment. New edit we collect and analyse the demographic data, user activity data and IP address in order to better our products and services, detect problems with our server and also manage our website. You shall be asked to respond to the occasional online surveys through which we wish to understand your experience at our website so that we can provide you with content as per your preferences. For this purpose, the surveys may ask you for your contact information and demographic information.

Cookies

A cookie is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Sharing of personal information

Your personal information, such as your name, address and contact number, will be shared with our shipping partners and/or logistics partners and/or courier companies, to ensure that the ordered product reaches you. We do not take responsibility of any use of the provided information, on account of the shipping partner.

Links to Other Sites

Our website links to other websites that may collect personally identifiable information about you. www.Ikaiorganic.com is not responsible for the privacy practices or the content of those linked websites.

Security Precautions

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we shall let you use a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Choice/Opt-Out
We provide all users with the option to unsubscribe to the non-essential (promotional, marketing- related) communications on behalf of us after you create your account. If you want to remove your contact information from ikaiorganic.com lists and newsletters, please write to info@ikaiorganic.com
Your Consent By using the Website and/ or by providing your information, you give consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy. In case there is any change in the privacy policy, you shall be informed though our posts about the changes so that you know as to what information we collect, how it is used and why and when we disclose it.

Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Baize Mercantile Pvt. Ltd.
Phone: +91 6901259707

Email: info@ikaiorganic.com

Questions?
Questions regarding ikaiorganic.com, Baize Mercantile Pvt. Ltd., its products or any other questions in relation to the foregoing should be directed to the following address: info@ikaiorganic.com